For lenders

Verified customers in seconds. The full credit picture. Your own policy.

OneScore gives banks, building societies, microlenders, SACCOs, insurers and mobile money operators one connection for identity checks, credit reports, scoring and monitoring, with the customer's consent on every request. We are onboarding member institutions now.

  • 12%of adults have formal credit1
  • 6.8%non-performing loan ratio, March 20263
  • 14.4%household credit growth in the year to May 20266
  • 0Eswatini's World Bank 2020 score for sharing positive and negative credit data5
Products

What your institution gets

Every lender repeats the same KYC checks on the same customers, and most credit data only records the bad news. OneScore gives you one shared, consent-based record instead.

Products for financial institutions
ProductWhat it does
KYC VerifyIdentity, ID status and KYC tier in one check.
KYC ProfileVerified address, contacts, employment and income, with an evidence pack for your auditors.
Credit ReportFull-file report: accounts, 24-month payment history, adverse listings and items under dispute.
OneScoreScore, band, reasons and affordability.
DecisionApprove, refer or decline under your own policy, within fair limits.
MonitoringAlerts on changes to your existing customers' profiles and credit.
Data submissionSingle records, files or API batches, with maker–checker approval and validation reports.
Adverse managementPlace, amend and clear listings with notice to the customer, and respond to disputes.
Your data in

How your data reaches the file

Good payments as well as bad. Every submission is checked twice before it touches a customer's record.

  1. Monthly

    Submit

    Single records, files or API batches.

  2. At your institution

    Approve

    A second person at your institution approves each submission (maker–checker), with a validation report.

  3. At OneScore

    Validate

    Bureau rules check the data before it reaches the file.

  4. 20 days before visible

    Notify

    The customer is told when data is added, and before any adverse listing becomes visible to other lenders.

  5. Within 5 working days

    Respond

    If the customer disputes an item, the institution that placed it responds. Only that institution can clear its listing.

Decisions

Your policy, within fair limits

Approve, refer or decline using your own credit policy. You can weight the score to suit your book within fair limits, and every score can be reproduced exactly if a customer disputes it.

  • Easy to explain. Every score comes with reasons your staff can talk the customer through.
  • New-to-credit customers covered. Utility payments stand in when there is no loan history.
  • Protected details excluded. Sex, age, region, religion, ethnicity and marital status are never used.

Pricing

A fee per request plus an annual membership. Ask us for the rate card. Citizens never pay, and we take no referral fees for sending customers to any lender.

For government and regulators

  • Read-only dashboards on lending, adverse listings, disputes and lender policies.
  • Lawful requests through a logged, two-person approval process.
  • Free identity checks for government agencies.
Technology and security

Built to be audited

How the platform is built and protected. Our approach follows the World Bank's General Principles for Credit Reporting.8

Technology and security controls
AreaHow we do it
PlatformPython and Django services, PostgreSQL and React applications. Open standards and documented APIs.
IdentitySelfie liveness and face match at enrolment. Photos are never stored.
EncryptionTLS 1.3 everywhere and encryption at rest. Sensitive fields are encrypted one by one, with keys held in a dedicated key vault.
AccessHardware-key sign-in for staff, maker–checker on every data change, and every access logged.
AuditA tamper-evident audit log checked daily. Customers see their own access log.
InstitutionsOAuth 2.0 and mutual TLS for API access, signed webhooks, rate limits and alerts on unusual use.
AssuranceIndependent penetration tests, data-protection registration, and ISO/IEC 27001 as our target standard.

Bring your institution on board.

Tell us about your institution and we will walk your team through onboarding, the data standard and the rate card.